Delivery Policy


Our products are shipped within 4-7 Days using the following carriers:  DTDC. 


Our refund policy is 30 Days. Unfortunately we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To return your product, you should mail your product to: 

Mi Suraksha Health services
Plot 497 A & B , flat 307
Nagasuri enclave
VR nagar , Opposite to bloomdales school
KPHB Phase 9, Hyderabad- 500072,  Telangana

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


If your device fails to work, Do not worry, we will send you a new device after you send us a request. We will send a Return box so that you can send us the failed device (base unit + ERP button). In case if we do not receive the failed device within 15 days, we will have to charge additionally.
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